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General

General information to help you with any questions using our services and about BaseHost in general.

Customer Support

  • How do I release a quarantined message to a Google Workspace user?
  • Add a delegate for Gmail account
  • Identifying the File System for a Volume
  • How to update the software on your Mac
  • Correcting File System Errors in Windows 10
  • How to connect to a Wi-Fi network in Windows 10 or 11

Billing & Payments

  • Billing and Payment Information
  • PayPal - How do I edit the billing address linked to my card?
  • Service Suspension Policy Explained
  • Policy of Suspension of Services
  • How do I add money to my PayPal account?
  • Paypal - How do I link a bank account to my PayPal account?
  • See all 10 articles

FAQ

  • What if I need help managing my site?
  • How long does it take you to respond to my ticket?
  • Email Migration
  • Update your iPhone, iPad or iPod touch
  • Find out which macOS your Mac is using
  • I don't have Managed Services but I would like you to make a change to my site.
  • See all 11 articles
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