Solution 1: Ensure that your License and Product number are entered correctly. You can use the License Look Up Tool for verification.
Solution 2: You can rename the EntitlementDataStore.ecml file
Solution 3: Check out the internet connectivity and it is not blocked by a firewall.
Solution 4: Check the security settings in Internet Explorer.
Solution 5: Reset Internet Explorer Settings.
- Start Internet Explorer
- Go to -> Tools menu -> click Internet Options
Go to the Security tab:
- Select the Internet icon -> click the Default level button.
- Select the Local intranet icon -> click the Default level button.
- Go to the Advanced tab:
- Click the Restore advanced settings button else
- Click the Reset button to reset IE settings
- Click Ok -> save the changes.
- Close and restart Internet Explorer.