How to fix sync problems with OneDrive connecting Microsoft account

When any of your files are syncing to the cloud service, it could be an issue with the account connection, and depending on whether you're already connected, or you're setting up a new account, the steps to resolve the sync issues will be slightly different

Reconnecting OneDrive account

If you're dealing with a computer that was previously configured to upload and download files from OneDrive, then unlinking and linking the account again may help to resolve the synchronization problem.

To unlink and relink your OneDrive account, use these steps:

  • Click the OneDrive button in the bottom-right corner.
  • Click the More option.
  • Click the Settings option.

  • Click the Account tab.
  • Click the Unlink this PC option.

  • Click the Unlink account button.
  • Type your email account associated with your OneDrive account in the wizard.

  • Click the Sign in button.
  • Type your account password.
  • Click the Sign in button.
  • Click the Next button.

  • Continue with the on-screen directions as directed (if applicable) or close the wizard from the top-right corner.

After you complete the steps, files should resume syncing normally on your computer.

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