This error message appears in Google Chrome. Other browsers display this error with a slightly different message, but it basically warn users that their connection to your website is insecure.

This error message indicates that users’ browser didn’t accept the certificate presented by the website. This could happen due to a number of reasons:

  • The SSL certificate is issued to a different domain name or subdomain.
  • The certificate has expired.
  • Your browser doesn’t recognize certificate issuing authority.

If you purchased an SSL certificate with Basehost, please open a new ticket from your client area.

If you manually installed SSL certificate, then try reinstalling it or contact your SSL certificate provider for support.

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